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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tammy Hudgins

Tammy Hudgins

February 8, 2026

5  out of  5
rating by Tammy Hudgins
"I was very pleased with the service this company gave me. I had been with State farm for 9 or 10 years before and was very upset that I had to change to another insurance company. That they were able to figure out a way for me to get back with State farm and still have my different services on there that I could keep without it breaking the bank. I think him very much. They were awesome and I appreciate them five stars if I could get six I would awesome"
We responded:
"Tammy, Thanks so much for taking the time to write this review! We know it is rare for customers to be loyal to their insurance carrier like you have. Thank you for your loyalty to State Farm & thank you for trusting my agency with your insurance! - Will "
Profile photo of Yihao Xi

Yihao Xi

February 6, 2026

5  out of  5
rating by Yihao Xi
"Good service, .response quickly and friendly!"
We responded:
"Thank you so much for the kind review and for trusting us with your insurance needs! - Will "
Profile photo of Luly Villareal

Luly Villareal

January 26, 2026

5  out of  5
rating by Luly Villareal
"Muy contento con esta compañía de seguros Los mejores precios y muy buen servicio stefany en especial me a ayudado bastante con mi tramite muchas gracias y gracias a todo el equipo."
We responded:
"Luly, Thank you for the kind words and shot out to Stefhani! I know that working through a Claim can be stressful so I’m glad she was able to make things easier. Thank you for trusting us with your insurance needs! - Will "
Profile photo of Faith Story

Faith Story

January 23, 2026

5  out of  5
rating by Faith Story
"Very knowledgeable and quick to give answers. Conveniently available by phone or text. I needed quotes to add a new driver to my policy and had the information in less than 2 hours. Would recommend to anyone that needs car insurance-great prices and great service!"
We responded:
"Faith, Thank you so much for taking the time to leave this kind review! We appreciate that you have trusted us with your insurance needs for so long. - Will"
Profile photo of Racheal Stratford

Racheal Stratford

January 22, 2026

5  out of  5
rating by Racheal Stratford
"If you need the best customer service State Farm has to offer, please reach out to Jordyn! She is the absolute best!!"
We responded:
"Rachael, Thank you so much for the kind words! I agree - Jordyn is amazing! - Will"
Profile photo of Gabriela Trevino- Perez

Gabriela Trevino- Perez

January 19, 2026

5  out of  5
rating by Gabriela Trevino- Perez
"Jordyn was wonderful and helpful when assisting my mother law and I with getting a life policy. She also helped with questions we had about life insurance, and even health insurance for my pets. You can tell she loves what she does and I would definitely recommend seeing her for all insurance needs!"
We responded:
"Gabriela, Thanks so much for the kind review! I’m so glad to hear you had such a great experience with Jordyn. She really does love helping our customers! Thank you for trusting us with your insurance needs! - Will"
Profile photo of Maria Martinez

Maria Martinez

December 19, 2025

5  out of  5
rating by Maria Martinez
"Will was very helpful and knowledgeable. Took his time explaining everything to me. i was very pleased with the price on mu quote"
We responded:
"Maria, Thank you so much for the kind review! I am so glad we were able to help you with your insurance. Welcome to Will Norfolk State Farm! - Will "
Profile photo of Pooh Smith

Pooh Smith

December 4, 2025

5  out of  5
rating by Pooh Smith
"I would like to take this opportunity to express my gratitude to Stefhani from State Farm for her assistance for my insurance. She provided excellent customer service."
We responded:
"Thank you so much for taking the time to leave a review for Stefhani! She is amazing! - Will "
Profile photo of Shannon M

Shannon M

December 4, 2025

5  out of  5
rating by Shannon M
"Jordyn was kind, quick, and efficient in helping me get auto and life insurance setup on a short timeline!"
We responded:
"Shannon, So glad to hear you had a great experience with Jordyn! Thank you for trusting us with your auto insurance & the most important insurance we offer - life insurance! - Will "
Profile photo of Kyle

Kyle

December 4, 2025

5  out of  5
rating by Kyle
"Want to thank Jordyn today at State Farm for helping me find a very good and affordable renters insurance policy for my residence in Seabrook. Highly recommend having Will Norfolk and his staff as my insurance agency."
We responded:
"Kyle, Thanks for taking the time to leave this review! So glad we were able to help with your renters insurance. Thanks for trusting us with your insurance for so many years! - Will"
Profile photo of Ramona Neely

Ramona Neely

November 17, 2025

5  out of  5
rating by Ramona Neely
"Kyle was professional and very accommodating to my needs."
We responded:
"Ramona, Thank you for taking the time to leave this review and trusting my agency with your insurance! I am so glad to hear you had a great experience with Kyle. Welcome to Will Norfolk State Farm! - Will"
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Brenton Hayden

November 3, 2025

5  out of  5
rating by Brenton Hayden
"Jordyn is awesome!! Very thorough and efficient! She helped set me up with all my auto and home and life insurances and saved a bundle by switching!"
We responded:
"Brenton, Thanks so much for taking the time to leave this review! I agree…Jordyn is awesome! So glad to hear you had a great experience with her and she was able to help you with your insurance. Thank you for trusting my office with protecting the most important things in your life! - Will "
Profile photo of Sarahi M.

Sarahi M.

October 10, 2025

5  out of  5
rating by Sarahi M.
"Everyone here are always very sweet and are very fast to help me get answers to all of my questions. They have made this process so easy and have gotten me the best coverages."
We responded:
"Sarahi, Thank you so much for taking the time to write this! So glad to hear you’ve had consistently great experiences with us. Thank you for trusting my office with your insurance needs! - Will "
Profile photo of Thomas Henehan

Thomas Henehan

October 9, 2025

5  out of  5
rating by Thomas Henehan
"Nace did a nice job of quoting me umbrella insurance, he was very efficient with my time and knew exactly what he was doing and was able to get me two quotes in a very short period of time , toa very nice job by Nace"
We responded:
"So glad to hear you had a great experience with Nace! I know he enjoyed working with you yesterday! - Will"
Profile photo of Daniel Garcia

Daniel Garcia

October 1, 2025

5  out of  5
rating by Daniel Garcia
"Stefhani Fernandez did an excellent job in helping me make adjustments to my auto insurance policy. She was very patient and informative when answering all my questions. A+ service ."
We responded:
"Daniel, So glad to hear you had such a great experience with Stefhani! Thank you for trusting us with your insurance needs! - Will "
Profile photo of Raquel Dale

Raquel Dale

September 11, 2025

5  out of  5
rating by Raquel Dale
"I had a problem and Stef fixed it with no issues. Also stayed in constant communication with until my issue was resolved. Best service ever 😃🙌🏾"
We responded:
"Raquel, So glad to hear you experienced such great service with Stef! Thank you for trusting my agency with your insurance needs! - Will "
Profile photo of LEON CIEGO

LEON CIEGO

September 11, 2025

5  out of  5
rating by LEON CIEGO
"Excelente Trato, Muy Profesional Steffanie, Gracias y Estoy Agusto Con State Farm"
We responded:
"Leon, So glad to hear you had a great experience with Stef! Thank you for trusting us with your insurance needs! - Will "
Profile photo of Virginia McCoy-Sewood

Virginia McCoy-Sewood

September 9, 2025

5  out of  5
rating by Virginia McCoy-Sewood
"The agent who helped me was Nace. He presented as being pleasant, patient knowledgeable and very thorough. He explained the different coverages and benefits in a manner to me that was understandable and incorrigible. It only took a few minutes for me to decide to go with StateFarm."
We responded:
"Virginia, So glad to hear you had a great experience with Nace! I know he was excited we were able to save you money on both your home & auto while keeping you covered properly. Welcome to Will Norfolk State Farm! - Will"
Profile photo of Lawrence Hall

Lawrence Hall

September 6, 2025

5  out of  5
rating by Lawrence Hall
"Appreciate the very quick turnaround when we were purchasing a vehicle and needed revised insurance prior to leaving the lot. Stefhani got us squared away in about 10 minutes. Great turnaround!"
We responded:
"Lawrence, Thanks so much for taking the time to leave this review! Stefhani is amazing so I am glad to hear she was able to help quickly. Thank you for trusting my office with your auto insurance & I hope you enjoy your new car! - Will "
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rolando Castillo

September 2, 2025

5  out of  5
rating by rolando Castillo
"Quick response and explains everything perfect.. Best insurance agent there is"
We responded:
"Rolando, Glad to hear you have had a great customer service experience with us! Thank you for taking the time to share this review! - Will "
Profile photo of Kayla Allen

Kayla Allen

August 27, 2025

5  out of  5
rating by Kayla Allen
"Stefhani is awesome! She has fast responses and always try’s to find me the best deals! Thank you!"
We responded:
"Kayla, Thanks so much for taking the time to leave this review! So glad to hear you’ve had a great experience with Stefhani! - Will "
Profile photo of Karen Overman

Karen Overman

August 22, 2025

5  out of  5
rating by Karen Overman
"Very helpful and affordable!"
We responded:
"Karen, Glad you had a great experience with Jordyn! I know she was excited that we were able to help you with several of our products! Thanks for trusting my office with your insurance needs! - Will "
Profile photo of Paul Rutledge

Paul Rutledge

August 22, 2025

5  out of  5
rating by Paul Rutledge
"I was helped by Nace Sweney. He was very professional and thorough. Nace patiently answered all of my many questions."
We responded:
"Paul, So glad to hear you had a great experience with Nace! Thank you for trusting my office with your auto insurance needs! - Will "
Profile photo of Art Garza

Art Garza

August 20, 2025

5  out of  5
rating by Art Garza
"Ms Jordan thank you for helping me and my wife out in explaining what and how the insurance covers very good info. And all in all satisfied Customer… 👍"
We responded:
"Art, So glad you had a great experience with Jordyn! Thank you for trusting us with your insurance! - Will "
Profile photo of Kyla Berta

Kyla Berta

August 19, 2025

5  out of  5
rating by Kyla Berta
"Jordyn is always helpful with our insurance needs. When adding a teen driver she was very knowledgeable and helped us get the best discounts available to us. Thanks Jordyn for always being available when I call."
We responded:
"Kyla, So glad to hear you’ve had such a best experience with Jordyn! I know she has loved worked with you as well. Thank you for being a great customer! - Will"