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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Raquel Dale

Raquel Dale

September 11, 2025

5  out of  5
rating by Raquel Dale
"I had a problem and Stef fixed it with no issues. Also stayed in constant communication with until my issue was resolved. Best service ever 😃🙌🏾"
We responded:
"Raquel, So glad to hear you experienced such great service with Stef! Thank you for trusting my agency with your insurance needs! - Will "
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LEON CIEGO

September 11, 2025

5  out of  5
rating by LEON CIEGO
"Excelente Trato, Muy Profesional Steffanie, Gracias y Estoy Agusto Con State Farm"
We responded:
"Leon, So glad to hear you had a great experience with Stef! Thank you for trusting us with your insurance needs! - Will "
Profile photo of Virginia McCoy-Sewood

Virginia McCoy-Sewood

September 9, 2025

5  out of  5
rating by Virginia McCoy-Sewood
"The agent who helped me was Nace. He presented as being pleasant, patient knowledgeable and very thorough. He explained the different coverages and benefits in a manner to me that was understandable and incorrigible. It only took a few minutes for me to decide to go with StateFarm."
We responded:
"Virginia, So glad to hear you had a great experience with Nace! I know he was excited we were able to save you money on both your home & auto while keeping you covered properly. Welcome to Will Norfolk State Farm! - Will"
Profile photo of Lawrence Hall

Lawrence Hall

September 6, 2025

5  out of  5
rating by Lawrence Hall
"Appreciate the very quick turnaround when we were purchasing a vehicle and needed revised insurance prior to leaving the lot. Stefhani got us squared away in about 10 minutes. Great turnaround!"
We responded:
"Lawrence, Thanks so much for taking the time to leave this review! Stefhani is amazing so I am glad to hear she was able to help quickly. Thank you for trusting my office with your auto insurance & I hope you enjoy your new car! - Will "
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rolando Castillo

September 2, 2025

5  out of  5
rating by rolando Castillo
"Quick response and explains everything perfect.. Best insurance agent there is"
We responded:
"Rolando, Glad to hear you have had a great customer service experience with us! Thank you for taking the time to share this review! - Will "
Profile photo of Kayla Allen

Kayla Allen

August 27, 2025

5  out of  5
rating by Kayla Allen
"Stefhani is awesome! She has fast responses and always try’s to find me the best deals! Thank you!"
We responded:
"Kayla, Thanks so much for taking the time to leave this review! So glad to hear you’ve had a great experience with Stefhani! - Will "
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Karen Overman

August 22, 2025

5  out of  5
rating by Karen Overman
"Very helpful and affordable!"
We responded:
"Karen, Glad you had a great experience with Jordyn! I know she was excited that we were able to help you with several of our products! Thanks for trusting my office with your insurance needs! - Will "
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Paul Rutledge

August 22, 2025

5  out of  5
rating by Paul Rutledge
"I was helped by Nace Sweney. He was very professional and thorough. Nace patiently answered all of my many questions."
We responded:
"Paul, So glad to hear you had a great experience with Nace! Thank you for trusting my office with your auto insurance needs! - Will "
Profile photo of Art Garza

Art Garza

August 20, 2025

5  out of  5
rating by Art Garza
"Ms Jordan thank you for helping me and my wife out in explaining what and how the insurance covers very good info. And all in all satisfied Customer… 👍"
We responded:
"Art, So glad you had a great experience with Jordyn! Thank you for trusting us with your insurance! - Will "
Profile photo of Kyla Berta

Kyla Berta

August 19, 2025

5  out of  5
rating by Kyla Berta
"Jordyn is always helpful with our insurance needs. When adding a teen driver she was very knowledgeable and helped us get the best discounts available to us. Thanks Jordyn for always being available when I call."
We responded:
"Kyla, So glad to hear you’ve had such a best experience with Jordyn! I know she has loved worked with you as well. Thank you for being a great customer! - Will"
Profile photo of Ann Cutshall

Ann Cutshall

August 18, 2025

5  out of  5
rating by Ann Cutshall
"Awesome aa experience"
We responded:
"Ann, So glad to hear you had an awesome experience with us! Thank you for trusting my office with your insurance needs! - Will"
Profile photo of Rahn Perron

Rahn Perron

August 15, 2025

5  out of  5
rating by Rahn Perron
"Had to get new coverage as I bought a new vehicle and traded one in. Service was fast and seamless"
We responded:
"Rahn, So glad to hear you had a great experience with us today! Thanks for trusting us with your insurance needs! - Will "
Profile photo of stephanie sanchez

stephanie sanchez

August 13, 2025

5  out of  5
rating by stephanie sanchez
"Very good customer service, Jordyn helped me get insurance on my first car. She was very helpful and very nice. She made getting insurance easy and smooth."
We responded:
"Stephanie, Congrats on your first car! That’s exciting! So glad to hear Jordyn was able to help you with insurance on this. Thank you for trusting my office! - Will"
Profile photo of Amber Eneks

Amber Eneks

August 13, 2025

5  out of  5
rating by Amber Eneks
"Stefhani went above and beyond to help us with our car insurance needs. A+++"
We responded:
"Amber, So happy to hear you had a great experience with Stefhani! Thanks for trusting us with your auto insurance! - Will"
Profile photo of Paul Pinette

Paul Pinette

August 11, 2025

5  out of  5
rating by Paul Pinette
"Will Norfolk quickly responded to my insurance needs and gave me a very affordable rate for my car. My policy includes very affordable rate for my pizza delivery job!! Thank you Will!"
We responded:
"Paul, I know Jake was excited to be able to help you get this set up! So glad we were able to save you money! Welcome to Will Norfolk State Farm! - Will "
Profile photo of Brandon Saenz

Brandon Saenz

August 8, 2025

5  out of  5
rating by Brandon Saenz
"I’d like to thank Hailey for educating me about the different types of flood insurances! She’s the best, I highly recommend!"
We responded:
"Brandon, Thanks so much for taking the time to leave this review! So happy to hear you had such a great experience with Hailey! - Will"
Profile photo of BenandAshton Hicks

BenandAshton Hicks

August 6, 2025

5  out of  5
rating by BenandAshton Hicks
"Nace has been so great to work with!!!! So glad we made the switch!"
We responded:
"Ben and Ashton, So glad to hear you’ve had a great experience with Nace! He is awesome! - Will "
Profile photo of Ethan Rangel

Ethan Rangel

August 6, 2025

5  out of  5
rating by Ethan Rangel
"Great team to work with! Very transparent and always there to help with any questions that are needed."
We responded:
"Ethan, Glad to hear you’ve had a great experience with my team! Thanks so much for taking the time to share your kind words. Thanks for being a great customer! - Will"
Profile photo of Bingzhong Chen

Bingzhong Chen

August 5, 2025

5  out of  5
rating by Bingzhong Chen
"Stefhani Fernandez from this company is available to me anytime. she answers my questions almost immediately. I love this company."
We responded:
"I am so glad to hear Stefhani has been so helpful to you! Thank you for trusting us with your insurance needs! - Will"
Profile photo of Connie Dellafave

Connie Dellafave

August 4, 2025

5  out of  5
rating by Connie Dellafave
"We have been Long time State Farm clients. Our original agent, who was the best, passed away and the business was split, the agent we were assigned was not hands and the staff followed this attitude. We changed and the next agent could have cared less. We researched; for an agent that cared and a staff that was on point. Found the agency that was professional, communicative and beyond helpful with a cheerful attitude. We are so excited to have found that agent/agency that is supportive in every way. Words do not explain our appreciation! You will not be disappointed when you reach out and get the service you deserve and will get with the Will Norfolk agency."
We responded:
"Wow Connie! Thank you so much for taking the time to write so many kind words. Not many people stick with an insurance carrier for a long time so thank you for being loyal to State Farm. I’m glad to hear you’ve had such a great experience with my team and thank you for trusting us with your business! - Will "
Profile photo of Dorothy Bailey

Dorothy Bailey

August 4, 2025

5  out of  5
rating by Dorothy Bailey
"Very good insurance yes I wud recommend to family and friends"
We responded:
"Dorothy, Thank you so much for taking the time to leave a review! I’m so glad to hear you’ve had a great experience with us! - Will "
Profile photo of Kimberly King

Kimberly King

August 1, 2025

5  out of  5
rating by Kimberly King
"Love these people. They are so nice and helpful. Dayna is awesome"
We responded:
"Kimberly, thank you so much for the kind review! Having great customers like you makes everyone's day 10x better! - Will "
Profile photo of Theresa Cantsee

Theresa Cantsee

July 31, 2025

5  out of  5
rating by Theresa Cantsee
"Nice is the best insurance representative I've ever worked. He is wonderful and very polite and respectful, and patient no pressure on the customer just good old fashion courtesy."
We responded:
"Theresa, So glad you had a wonderful experience with Nace! Thank you for trusting us with your insurance! - Will"
Profile photo of jorge Morales

jorge Morales

July 31, 2025

5  out of  5
rating by jorge Morales
"Great service they are very take care of customer any time they help alot to look for the best price for any insurance, contact with stefhani she will help with any detail she been very help"
We responded:
"Jorge, So glad to hear you’ve felt taken care of with my office! Stefhani is amazing and I’m happy to hear she’s been so helpful. Thanks for being a great customer! - Will"
Profile photo of Jeremy Pena

Jeremy Pena

July 25, 2025

5  out of  5
rating by Jeremy Pena
"Jordyn did an amazing job helping me with my auto insurance quotes! She was thorough, professional, and friendly throughout the whole process, would highly recommend!"
We responded:
"Jeremy, So glad to hear you had a great experience with Jordyn! Thank you for trusting my office with your home & auto insurance! - Will "